Updates from ASG

Customer Service: Our #1 Priority. How Important Is a Positive Experience? Here We Are Always Striving To Be The Best!

Is A Positive Customer Service Experience Important? If you do business of any kind in the United States today, you have likely experienced a decline in customer service in almost every industry over the last two years. It’s just a fact, both sad and frustrating for customers and businesses alike. Restaurants don’t have enough hostesses, servers, or cooks to adequately meet customer demand. Calls to a doctor’s office begin with long hold times simply to talk to the receptionist. Once you finally get through, it can take multiple days, weeks, or even months, to get an appointment. Trying to...

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How to Find the Best Screen and Glass Company

When looking to get glass replaced, repair a window or door, or get new screens, be sure you choose your provider carefully. Getting fogged windows or screen doors repaired or replaced can be stressful. There are so many questions: How much will this cost? How long will it take to repair? With so many companies out there, how do you know which is the best one for your job? There are telltale signs a company is the best for the job. What questions should you ask your potential screen and window company? Is the company licensed and insured? The state of Virginia requires home improvement...

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Our 25th Anniversary

We, at American Screen & Glass, are proud of the service we provide to our customers. We are even prouder to announce that we are celebrating 25 years in business! Our customers know that when you choose to work with a company that has been in business as long as we have, there are some perks: We employ experienced estimators, installers and office staff who all work directly for us, at American Screen and Glass. That way you always know who exactly is coming into your home or business. Our business was built by word of mouth. Our customers’ testimonials are the best kind of...

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