For property managers · Northern Virginia
Glass, Window & Screen Service for Property Managers & Owners
You need a glass vendor who's already approved, shows up when they say they will, and sends a quote your owner can sign off on. That's how we work. We're fully insured to meet large property owner requirements, we're already set up on the vendor portals you use, and our technicians repair first, so owners don't pay for a new window when a new glass unit or a balance will do.
- Professional, electronic, itemized estimates
- We own the problem through completion
- We repair before we replace
Your work orders
What slows property managers down, and how we fix it
"The vendor isn't approved yet."
We're already on Ops/RealPage, Vendor Credentialing, Vendor Marketplace, Vendor Café, Vendor Shield, NetVendor and Paymode. Our insurance is set up to meet large property owner requirements, and our COI and W-9 are ready when you ask.
"I can't get a quote back."
We send a professional, electronic, itemized estimate, typically within 24 hours once we have the information needed to price the job. You can review and accept it online.
"The owner won't approve a replacement."
We repair before we replace. A fogged window gets a new sealed glass unit, typically $1,000 less than replacing the window. A window that won't stay up gets new balances. A slider that drags gets new rollers. Each line on the estimate shows the owner exactly what's being fixed.
"I had to chase the vendor to close the ticket."
We own the problem through completion. We schedule with you or the tenant, do the work, and report back so you can close the work order.
"One vendor for glass, another for screens, another for the shower door."
We handle the full range: windows, glass doors, screens, shower glass and mirrors, in residential units and commercial space.
Turns and occupied units
Unit turns and tenant calls
Glass and screens show up on almost every turn: torn window screens, a bent sliding screen door, a cracked pane, a slider that won't lock. Send the whole list at once. We quote each item separately and schedule it to fit your turn, so the unit isn't waiting on glass when the painters and cleaners are done.
For occupied units, we schedule access with the tenant or your on-site team and work around the resident's schedule.
From request to completion
How a work order works
Send the job.
Property address, unit or suite, photos, access details and your PO or not-to-exceed amount. Submit it on our work order form or through your vendor portal.Get an itemized estimate.
Electronic, line by line, typically within 24 hours once we have the information needed to price the job. Accept it online.We schedule.
With you, the tenant or your site contact.We complete and report back.
You get confirmation that the work is done, and the invoice goes through your portal.
One team through completion
Why property managers work with us
Virginia Class A contractor, fully insured to meet property owner and manager requirements
Professional, electronic, itemized estimates, typically within 24 hours once we have the information needed to price the job
A large team of qualified technicians, so jobs get scheduled on time
We own the problem through completion
From our portfolio
Windows, doors and commercial glass
Vendor paperwork
Already on your vendor portals
Already set up on Ops/RealPage, Vendor Credentialing, Vendor Marketplace, Vendor Café, Vendor Shield, NetVendor and Paymode
- Ops/RealPage
- Vendor Credentialing
- Vendor Marketplace
- Vendor Café
- Vendor Shield
- NetVendor
- Paymode
One vendor for the list
What we handle for your properties
Fogged window glass
New sealed units in the existing frame, matched to the other windows.
Broken window glass
Cracked and broken panes replaced, tempered where code requires.
Window repair
Balances, tilt latches, locks and cranks for windows that won't stay up, lock or open.
Sliding glass door repair
Rollers, tracks, locks and door glass.
Screens
Rescreening, new window screens and sliding screen doors for unit turns.
Shower enclosures and mirrors
Replacement shower doors, vanity mirrors and mirrored closet doors.
Replacement windows
When a frame is failing, new windows sized to the opening.
Commercial glass
Storefront glass, commercial door hardware and office glass for commercial properties.
Homes and commercial spaces
Residential and commercial portfolios
We work on single-family rentals, townhomes, apartment communities and commercial buildings. Commercial and facilities managers get the same approach: insured, on your portal, itemized quotes, and one team for storefront glass, door hardware, interior office glass and building windows.
Questions from property managers
Frequently asked questions
How quickly can you provide a COI or W-9?
Let us know if the paperwork is urgent; we can provide it within 24 hours when needed. Sending a request does not mean the documents have already been issued.
Are you already on our vendor portal?
We're set up on Ops/RealPage, Vendor Credentialing, Vendor Marketplace, Vendor Café, Vendor Shield, NetVendor and Paymode. If your company uses a different portal, send us the invitation and we'll complete it.
Can you send a COI with our company as additional insured?
Yes. We provide a certificate of insurance naming your company or ownership group as additional insured, and a W-9 for your accounts payable team.
How fast do we get an estimate?
We send a professional, electronic, itemized estimate, typically within 24 hours once we have the information needed to price the job. You can review and accept it online.
Can you repair apartment windows instead of replacing them?
Yes, and that's where we start. Fogged glass, broken balances, locks and screens are all repaired in the existing window. Replacing just the fogged glass is typically $1,000 less than a new window.
Who pays when a tenant breaks a window?
Your lease sets that. We give you an itemized estimate for the repair, so you have the exact cost to charge back or to approve.
Do you handle apartment sliding screen doors?
Yes. We rescreen sliding screen doors, replace rollers and handles, and build new screen doors to fit the opening.
Do you work on commercial properties?
Yes. We handle storefront glass, commercial door closers and hardware, interior office glass and building windows for commercial and facilities managers.
Can you work in occupied units?
Yes. We schedule access with the tenant or your on-site team, protect the unit while we work, and clean up before we leave.
RealPage, Vendor Credentialing, Vendor Marketplace, Vendor Café, Vendor Shield, NetVendor and Paymode are trademarks of their respective owners.
Explore your options
Service for your properties
Serving Northern Virginia property owners and managers since 1993. We serve all of Northern Virginia, including Fairfax County, Loudoun County, Arlington County, Alexandria and parts of Prince William County.